Setting up your Windows 8 computer to connect to My Private Network’s VPN should take just a few minutes using the L2TP protocol. Please note that your computer needs to be connected to the Internet and able to browse the web before moving on with the instructions below.
While we recommend using our SSL OpenVPN application as the first option to connect to our service on Windows 8, there might be some cases where this might not work well on your network. In this case, you can try this alternative L2TP VPN connection, which is much easier to setup compared to the other protocols.
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Check Internet Connectivity
Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page.
This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.
Open up the Search window by pressing (Win+W) keys and search for VPN.
Select Set up a virtual private network (VPN) connection.
L2TP Connection Configuration
Now enter the VPN details as below:
For the destination name, you can enter anything you like, however, we suggest you keep it simple and choose MPN GBR for the GBR service or something similar for whichever country you are connecting to.
Internet address: gbr.mypn.co (assuming you’re setting up a VPN connection to the U.K)
Destination name: MPN GBR
Note: If you wish to use our Free service, the servername that you need to use is fre.mypn.co and your connection will be rotated between different countries we have in our Free VPN cluster.
To connect to any of our other servers, (ie. our USA servers) simply change the Server name and rename the Connection name to reflect another location. For a list of server names, please refer to our complete list of servers here.
Once you’ve entered those details, check over them once more just to ensure they are correct and click Create.
Additional VPN Configurations
You’ll be returned to the desktop again.
Click your network icon at the bottom right corner.
Right click on the MPN GBR connection and choose View connection properties.
The properties window will be displayed. Click on the Security tab and change the Type of VPN from Automatic to Layer 2 Tunneling Protocol with IPSec (L2TP/IPSec) and click OK.
Now click on Advanced Settings.
Select the option Use pre-shared key for authentication and enter the word private in the key box and click OK.
Enabling VPN Connection
Click on the MPN GBR connection again and Connect.
It will now prompt you to enter your My Private Network Username and Password, these are the same details that you registered with us. Enter them and click OK.
The VPN will now attempt to connect to our servers via the L2TP protocol.
If successful, the VPN status will change to Connected.
Check your IP Address
If you now check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).
Note: The server IP address and country name will vary depending on the server or country you are connected to.
Need to Change Something?
If you entered the wrong username and password or you want to change the servername, simply right click on the MPN connection and choose the appropriate option.
If you want to connect to any of our other servers, ie our USA servers, simply change the server name, please refer to our complete list of servers here.
Unfortunately it doesn’t always go to plan!
. We’ll get back to you as soon as possible and try to help.